Book relates an insightful, practical & genuinely helpful approach to starting and running a business. It provides ideas for how to find time and efficiency while bolstering employee morale, productivity, the core essence of your products and services and ultimately your customers’ experience.
Excerpts:
p 31 – “You want your customers to say ‘this makes my life better’ … This is your life’s work. Do you want to build just another me-too product or do you want to shake things up?”
p 31 – What you do is your legacy. Don’t sit around and wait for someone else to make the change you want to see.
p 34 – “The easiest, most straightforward way to create a great product or service is to make something you want to use … When you solve your own problem (instead of an imaginary problem) … you know exactly what the right answer is.”
p 62 – Embrace the idea of being lean, nimble and efficient. Avoid “long-term contracts, excess staff, permanent decisions, meetings, thick process, inventory (physical or mental), hardware, software and technology lock-ins, long term road maps, office politics.”
p 83 – “When things aren’t working, the natural inclination is to throw more (people/time/money) at the problem (which) ends up making the problem bigger … go the opposite direction; Cut back.
p 136 – “Be influenced, but don’t steal.”
p 216 – “The pool of great (employee) candidates is far bigger than just people whocompleted college with a stellar GPA” Authors elsewhere add “went to an Ivy League school” to this point. I’d also add “have a master’s degree” to this point.
p 271 – “If you want to do something, you’ve got to do it now.”
Here is a good summary of the book’s themes on The Simple Dollar blog.
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