Bergman’s Checklist: The Secret to Ensuring Follow-Through

Below is Peter Bergman’s mandatory “handoff checklist” — 7 questions that the person handing off work must ask the person taking accountability for delivery:

  1. What do you understand the priorities to be?
  2. What concerns or ideas do you have that have not already been mentioned?
  3. What are your key next steps, and by when do you plan to accomplish them?
  4. What do you need from me in order to be successful?
  5. Are there any key contingencies we should plan for now?
  6. When will we next check-in on progress/issues?
  7. Who else needs to know our plans, and how will we communicate them?

Click here to read his HBR article, which has lots of useful background and commentary.

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